Who we are
Active Logistics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (activelogistics.co.za) or use our transport and logistics services. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
We may collect personal information that you voluntarily provide to us when requesting a freight quote, contacting us, or contracting our services. This includes:
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Identity Data: First name and surname.
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Contact Data: Email address, phone number, and physical addresses (collection and delivery cities/suburbs).
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Service Data: Details regarding your cargo, vehicle requirements, and requested collection dates.
How We Use Your Information
We use the personal information collected to:
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Provide accurate freight quotes and transport solutions.
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Manage and execute dedicated fleet, scheduled distribution, and same-day delivery services.
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Communicate with you regarding your consignment, supply chain operations, or customer support inquiries.
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Improve our website and service offerings.
Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
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Service Providers: With our drivers, fleet operators, and contractors strictly for the purpose of fulfilling your delivery and logistics requirements.
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Legal Obligations: If required to do so by South African law or in response to valid requests by public authorities.
 Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Your POPIA Rights
Under the Protection of Personal Information Act, you have the right to:
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Request access to the personal information we hold about you.
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Request the correction or deletion of your personal information.
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Object to the processing of your personal information.
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Lodge a complaint with the Information Regulator of South Africa.
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Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
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Email: info@activelogistics.co.za
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